If the item is not what you ordered, or damaged or defective, or the delivery is of an incorrect quantity, please email or call us ASAP and we will rectify our mistake. If for some reason we cannot solve the problem, we will issue a full refund.
Limited edition prints cannot be exchanged or returned if nothing is wrong with it. In that case All Sales are Final.
All other returns should be sent back to Medessan with 10 days upon the receipt of the painting. We charge 20% restocking fee. Please contact us for return authorization.
We usually do not accept exchanges if it is not our mistake since orders are coming mainly from various countries from overseas and cost is very high due to customs and shipping costs.